Shipping policy
Thank you for visiting and shopping at monohawaii.com. Following are the terms and conditions that constitute our Shipping Policy.
DOMESTIC SHIPPING POLICY:
Shipment processing time:
All orders are processed within 2-3 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates:
Shipping charges for your order will be calculated and displayed at checkout.
Shipment to P.O. boxes or APO/FPO addresses:
monohawaii.com does not ship to P.O. Box addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes:
monohawaii.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages:
monohawaii.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier first to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
INTERNATIONAL SHIPPING POLICY:
We currently do not ship outside the U.S.
